Petsercise
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
The Project
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
Petsercise faced the challenge of managing its rapidly expanding services with inefficient, manual processes that were proving to be time-consuming and costly. The goal was to develop a comprehensive mobile application and back-office system that could streamline bookings, daily operations, and reduce the manual workload associated with managing customer interactions.
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
Our Approach
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
Our initial step was a thorough review of Petsercise's existing business processes and the spreadsheets they relied on. This deep dive into their operations allowed us to map out essential business workflows and identify opportunities for automation and efficiency improvements. Leveraging this insight, we embarked on designing and developing a progressive web application coupled with a robust back-office system, focusing on user-friendly interfaces and seamless booking management.
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
The Result
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
The resulting platform transformed Petsercise’s operations, offering customers the ability to create detailed profiles for their dogs, including behavioural assessments, vaccination records, and specific care notes. This comprehensive profile system simplified the booking process for a variety of services, from daycare to behavioural training. The platform automatically generates invoices for each service and sends email reminders for upcoming bookings, significantly enhancing the customer experience while reducing administrative overhead for Petsercise.
